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Conditions of Use

Ricardo Energy & Environment maintains this Website for your personal use and viewing. Accessing and use of this Website constitutes acceptance by you of the following Terms & Conditions of Use, which govern this website and take effect from the date of first use.

Unless otherwise indicated, this website and its content, including but not limited to all information/data/logos related to EMAQ, are the property of Ricardo Energy & Environment and are protected by copyright and trademark laws. The names, images and logos identifying Ricardo Energy & Environment are proprietary marks of Ricardo Energy & Environment. The copying of our logos and/or any other third party logos accessed on or via this website is not permitted without the prior approval from the relevant copyright holder. No intellectual property rights or other rights in or to this website or its contents are transferred to you.

The web site and the material on this website may not be modified, copied, distributed, republished, downloaded, uploaded or commercially exploited in any manner without the prior written permission of Ricardo Energy & Environment, except that you are permitted to download a copy of any of the materials on this web site on a single computer for personal non commercial use, provided no copyright, trademark or other proprietary notices are removed.

The information on this website is provided solely for illustrative purposes and does not create any business, contractual or employment relationship. The information provided is general signposting information and NOT detailed guidance. Users needing more detailed information and advice should contact Ricardo Energy & Environment. Our goal is to provide timely and accurate information, but we cannot guarantee 100% accuracy. Please email us at emaq@ricardo.com to inform us of any errors, so that we can correct them.

The website and the website material is provided 'as is', without any representation or endorsement made and without warranty of any kind whether express or implied, including but not limited to the implied warranties of satisfactory quality, fitness for a particular purpose, non-infringement, compatibility, security and accuracy. Ricardo Energy & Environment makes no representations or warranties as to whether the information accessible on this website is accurate, complete or current and visitors to this website who rely on this information do so at their own risk. Ricardo Energy & Environment shall not be liable for any loss or damage sustained or incurred by the user or any third party arising out of or in any way connected with the use of information accessed through this website.

As a condition of use of this website, you warrant to us that you will not use this website for any purpose that is unlawful or prohibited.

We do not warrant that the functions contained in the material on this Website or the Website itself will be uninterrupted or error free, that defects will be corrected, or that this site or server that makes it available are free of viruses or represent the full functionality, accuracy, reliability of materials. We endeavour to maintain continuity of service at all times and have no liability should the Website be temporarily unavailable due to technical issues. We reserve the right to withdraw the service should circumstances dictate. If you experience problems accessing this service, please notify us by emailing the Webmaster at emaq@ricardo.com

We make every effort to check and test material at all stages of production. It is advisable you run an anti-virus program on all materials downloaded from the Internet. Where there are certain parts of our website where we provide facilities to download files it is your responsibility to check and satisfy yourself that any files transferred from our website is free from viruses and compatible with your computer. We cannot accept responsibility for any loss, disruption or damage your computer or your computer system which may occur whilst using material derived from this website.

Links to third party web sites are provided to assist you and are not intended as an endorsement or recommendation of these websites or any products or services offered. We accept no responsibility for any loss or damage suffered by a user as a result of reliance on information contained on any linked third part website to which access is gained via this Website. We cannot be responsible for the protection and privacy of any information which you provide when you visit such sites and such sites are not governed by our privacy statement. We cannot guarantee that these links will work all of the time and we have no control over the availability of linked pages.

Except for death and personal injury or death caused by its negligence or its liability in the tort of deceit, in no event will Ricardo Energy & Environment be liable for any loss or damage including without limitation, direct, indirect, incidental, special, punitive, or consequential damages, or any loss of profits, revenue, data or data use arising out of or in connection with the use of the Website.

We reserve the right to change these terms and conditions at any time by updating this posting. Use of this website following such changes shall constitute acceptance of such changes. We reserve the right to make editorial changes to the information that we provide.

These terms and conditions are governed by the laws of England. By accepting our Terms & Conditions, you consent to the exclusive jurisdiction of the English courts in all disputes arising out of or relating to the use of this website.

Privacy Policy

We take your privacy very seriously. Because of this we want to provide you with explicit information on how we collect, gather, and identify information during your visit to our site or other interactions with EMAQ. This information may be expanded or updated as we change or develop our site. We will add a pop-up banner to the site when a change has been made so you can review the new information if you wish.

The data controller for the EMAQ website is Ricardo Energy & Environment. You can contact us via email at emaq@ricardo.com or by post to the address at the end of this notice. You can contact our Data Protection Officer at DPO.ee@ricardo.com. We operate and are registered in accordance with the UK Data Protection Act 2018 and the General Data Protection Regulation (GDPR).

Purpose and legal basis for processing

We process personal information for three purposes:

  • To process your application for training from EMAQ
  • To inform you of forthcoming training courses and events from EMAQ
  • To hold a record of training you have completed from EMAQ

The legal basis we rely on for the first two purposes is your consent as in article 6(1)(a) of the GDPR.

For the third purpose, the legal basis we rely on is the need for public authorities to have access to records for those trained by EMAQ as in article 6(1)(e) of GDPR, sometimes referred to as public task. In the relatively few occasions where the training records for not for public authorities, the legal basis is legitimate interests of the employer as in Article 6(1)(f) of GDPR. In the latter cases, the legitimate interest of the employer is to have access to records of training by EMAQ of its employees.

What we need and why we need it

At present we process information on our users in the following ways:

  • voluntary submissions of information and details to register your interest whether through contacting a helpline, staff or administrators or registering through items such as a completed application form
  • storing information about completed training courses. This is so we can address queries from individuals or employers about staff training by EMAQ
  • by examination of the Log Files that all visitors involuntarily leave when they visit any web site - this provides a limited amount of information and we use this limited information we collect to measure the number of visitors to the website and help us to make the visit more useful to visitors;
  • automatic collection of data through the use of Cookies* and/or technologies to collect information to the website to enhance your overall site experience and for statistical purposes. You can set your browser to turn off cookies or to warn you when a website attempts to place a cookie on your computer. However, if you turn off the cookies, some website may not work properly.

Visit the Cookies Policy page for more detailed information about the cookies we use on this website.

What we do with it

  • Voluntary submissions of data through online registration of interest, contacting a helpline staff or administrators or applying for a course are stored and used as follows:
    • Where no consent is given for continuing contact, the specific contact is retained in logs, for instance of enquiries
    • Where consent has been given for ongoing contact, individuals will be sent messages relating to EMAQ activities
  • Records of completed training courses are stored for record-keeping and statistical purposes and to be able to report training information to employers as/if requested
  • Website logfiles and cookie information are used to assess usage of the website and to guide improvements

This information is NOT shared with other organisations for marketing purposes.

How long do we keep it

For data that we are processing based on your consent, you may remove your consent at any time.

We will seek renewal of consents periodically.

If you do not remove consent, we will retain your data until advised that you are no longer at the local authority in your contact details and wish to be removed.

We then deactivate your email address, postal address and phone number from our contact records.

Until advised otherwise by your employer, we will retain your training records.

What are your rights

You have a right to be informed about this processing of your personal data as in this notice. You also have the right to request from the controller access to and rectification of your personal data or to restrict processing of your personal data.

Where the lawful basis for processing your personal data is consent, you also have rights to data portability and to erasure of your data. You do not have a right to object to processing of your data, but you can withdraw consent at any stage. All messages sent from EMAQ include a link to unsubscribe. This withdrawal does not affect any processing prior to the withdrawal.

Where the lawful basis is public task, you do not have rights to erasure or data portability, but you do have a right to object to the processing.

For the few cases where the lawful basis for processing the data is the legitimate interests of your employer, you do not have a right to data portability, but you do have rights to request erasure of your data and to object to processing.

Some of these rights are not absolute.

You also have a right to lodge a complaint about processing of your personal data with the Information Commissioner’s Office. Further information is at https://ico.org.uk/concerns/handling/.

Do we use any data processors

We use no third-party processors of the data.

We do use third-parties as trainers. Data is not passed to then, but they will see names and affiliations during training.

Do we make any overseas data transfers?

We make no transfers of data outside the UK.

Address:
Ricardo Energy & Environment
The Gemini Building
Fermi Avenue
Harwell IBC
Harwell
Didcot
OXON,OX11 0QR